If the user guide does not answer your question, we are happy to help directly.
Get in touch
Use the form at the bottom of this page, or write to support@notedapp.io. Either way it reaches the same queue; we read every message and usually reply within one working day.
To get to an answer faster, it helps if you include:
- Which device you are using, and its iOS, iPadOS, watchOS or macOS version.
- The version of Noted, shown in Settings → About.
- What you expected to happen, and what happened instead.
- A screen recording or screenshot, if the problem is something you can see.
Before you write
A few things are quicker to solve yourself:
- Sync is not working covers the most common causes.
- Managing your subscription explains billing, upgrades and cancellation.
- Keyboard shortcuts lists every shortcut on Mac and iPad.
Report a bug or request a feature
Feature requests and bug reports go to the same address. Tell us what you were trying to do and we will pass it to the team that builds the relevant part of the app.